Privacy Policy
This policy explains what happens to personal information connected with this website. The short version: we learn what you choose to send us, and we only measure how the site is used if you accept analytics cookies.
Who we are
Unforgettable Systems SL, Calle del Tutor 43, Madrid, Spain, is the data controller for the personal data described here. Any question about this policy or your data can go to contact@unforgettablesystems.com.
What we collect
When you contact us. If you email us, we receive your email address, your name and whatever you write. If you book a call, Calendly passes us the details you enter there, such as your name, email address and the time you chose.
If you accept analytics cookies. Google Analytics, loaded through Google Tag Manager, records pseudonymous usage data such as pages viewed, approximate location, device and browser type, and how you arrived. If you reject, or make no choice, none of this is collected. See the Cookie Policy for details.
Why we use it, and on what basis
Contact details are used to reply and to prepare a possible collaboration, on the basis of the steps you ask us to take before a contract and our legitimate interest in answering enquiries. Analytics are used only to improve the site, on the basis of your consent, which you can withdraw at any time. We never add you to a marketing list or make automated decisions about you.
Who else is involved
Google Ireland Limited provides Tag Manager and Analytics, only if you consent. Calendly LLC handles call bookings. Our email and hosting providers process data on our behalf. Some of these providers may transfer data to the United States, where this happens under the EU-US Data Privacy Framework or the European Commission's standard contractual clauses.
We do not sell personal data, and we disclose it to authorities only when legally required.
How long we keep it
Correspondence is kept for twelve months from your last message, or longer if a working relationship begins or Spanish law requires it. Analytics data is kept for up to fourteen months and then deleted automatically.
Your rights
Under the GDPR you can ask to access, correct, delete, restrict or move your data, or object to its use, by writing to contact@unforgettablesystems.com. We reply within one month, free of charge. You can withdraw analytics consent at any time from the Cookie Policy page.
You may also complain to the Agencia Española de Protección de Datos.
People under eighteen
This website is aimed at businesses and does not knowingly collect data from minors.
If this policy changes
We will update this page and its date. This version is dated 23 October 2026.